If you have downloaded the profile online that ends with a different name, you can try renaming that to the supported format. Also, it should end with (.ChromaEffects). ChromaEffects File – The profile you are going to import onto your Razer device must be available on your PC offline. Also, some older razer devices such as Black Widow Ultimate and Cynosa Lite are supported but they don’t have key assignments option so the profile that uses that might not look the same in these devices. An older device with support till Synapse 2.0 may not be able to import profile settings using the latest Synapse 3.
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